Jeffrey Fermin
September 15, 2023
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3 Min Read
AllVoices is Now SOC2 Compliant: Elevating Trust and Security for Our Clients
Product Update

Big news: AllVoices is now SOC 2 compliant!

Some might wonder why an emerging company would embark on such an arduous process. For us, the rationale is straightforward. At our core, we are a security-focused company. Meeting the highest security standards is essential for our customers, so it’s crucial that we hold ourselves to these same high standards.

Achieving this compliance marks a significant milestone for us for several reasons, but the most important is ensuring that all data is protected. Learn more about SOC2 Below.

What is SOC 2 Compliance?

System and Organization Controls 2, commonly known as SOC 2, is a framework designed to ensure that service providers like AllVoices handle client data with the highest levels of security and confidentiality. It's a standard born out of the need to establish a level of assurance and peace of mind when companies entrust their data to third-party service providers.

SOC 2 compliance revolves around five Trust Services Criteria (TSC):

  1. Security: This foundational criterion focuses on protecting both the systems and the data processed by them against unauthorized access. This is where we put into practice various protective measures like firewalls, two-factor authentication, and encryption techniques.
  2. Availability: This aspect ensures that services and data are available as promised or stated in service level agreements. It encompasses everything from network performance to disaster recovery.
  3. Processing Integrity: This criterion ensures that data processing is accurate, timely, and authorized. We verify that all operations work in such a way that the data we are handling is both reliable and robust.
  4. Confidentiality: This pertains to the agreements about how sensitive information is managed. For us at AllVoices, confidentiality is not just an obligation but a commitment to safeguard our clients' most valuable assets.
  5. Privacy: This criterion goes beyond confidentiality by ensuring the protection of personal information collected, used, retained, disclosed, and disposed of. It adheres to privacy principles like notice and choice of collection of personal information.

A SOC 2 report is an in-depth audit report generated after extensive evaluations of these criteria. For AllVoices, obtaining this report means that an independent third party has thoroughly assessed and confirmed that we adhere to these high standards. The report is tailored to our specific business needs and operational structure, thereby offering transparency and assurance to our stakeholders, regulators, and partners.

Achieving SOC 2 compliance is not just about checking boxes; it's about establishing a culture of security and responsibility. We see this as a long-term investment in our company’s future, as well as a way to earn the trust of our clients who rely on us for their security needs.

Why This Is Important For Us

We believe that laying a strong foundation of best practices right from the outset acts as a cornerstone for future growth. In essence, we're weaving the thread of compliance and security into the very fabric of AllVoices.

At this juncture in our company's evolution, the SOC 2 certification serves a dual purpose. Firstly, it symbolizes our unyielding commitment to security and data protection, which are non-negotiable elements for many of our prospective clients. Secondly, it readies us for scalability, ensuring that as we expand, our practices and procedures are already aligned with industry-leading standards.

For emerging companies contemplating SOC 2 compliance, consider this: compliance doesn't become easier as you grow; it becomes more complex. Addressing it now not only reinforces trust among current stakeholders but also simplifies our trajectory as we navigate the complexities of growth and larger partnerships.

Meeting Standards Expected by Large Organizations

AllVoices' solutions cater to a broad spectrum of clients, ranging from startups to large-scale enterprises. Compliance expectations naturally differ between organizations of varying sizes and needs. As AllVoices actively collaborates with enterprise-level clients, it’s crucial for us to satisfy all compliance prerequisites. SOC 2 certification completes the compliance checklist for enterprises, enabling us to collaborate with more extensive organizations without compromising their procedures.

Offering Peace of Mind

We aim for excellence in every aspect of our business at AllVoices. Receiving SOC 2 compliance serves as an external validation of our practices, further reassuring us that we’re on the right path.

By going the extra mile to ensure our systems and processes are bulletproof, we're not only improving our service offering but also enriching the relationships we have with our clients. This certification is a testament to our unwavering dedication to securing our clients' trust and peace of mind, both now and in the future.

More About Vanta

Achieving SOC 2 compliance is a monumental task that demands precise attention to detail, strong organization, and, most importantly, robust security measures. This is where our partnership with Vanta proved invaluable. Vanta specializes in continuous compliance monitoring, effectively streamlining the traditionally cumbersome process of SOC 2 compliance. To learn more about Vanta visit their website.

And, as always, if you want to learn about AllVoices, the industry-leading employee relations platform. Simply book a chat with us.

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